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A list of questions and answers relating to a particular subject, especially one giving basic information for users of a website.
We offer a wide range of jewelry, including rings, bracelets, necklaces, earrings, and custom pieces. Our catalog features various precious metals and stones, ensuring there's something to match everyone's style and preference.
Yes, we offer shipping across Ontario and plan to expand to all of North America. Orders below $1,000 CAD can be shipped, while orders above this value are available for in-store pickup only.
Absolutely. We insure all high-value shipments and use discreet packaging to maintain security and privacy.
We accept returns within 30 days of receipt for a full refund. After 30 days, we offer exchanges or store credit. Customers are responsible for return shipping costs unless the item is defective or not as described.
For in-store pickups, place your order by 1:00 PM for same-day pickup or before 3:00 PM for next-day pickup. When you arrive, bring your ID and proof of purchase. Orders must be picked up by 5:00 PM otherwise it will be pushed to the following day.
Yes, you may. We require a 25% deposit online, and the remaining balance can be paid in cash at the store during pickup.
We offer one free repair within 6 months of purchase. Simply contact us to arrange the repair service.